Shipping Info

Shipping

Everything we sell is printed to order in the United States. Nothing ships from overseas, and nothing sits in a warehouse — your shirt doesn't exist until you buy it.

How long it takes

There are two parts to the wait, and it helps to think about them separately.

Production takes 1–2 business days. That's the printing, curing, and packing of your specific order.

Transit takes 4–5 business days for most orders once the package leaves the facility. Delivery to the West Coast and Mountain West tends to land at the fast end of that range; the Northeast and Florida tend toward the slow end. Alaska, Hawaii, and Puerto Rico take longer.

Business days are Monday through Friday, not counting federal holidays. An order placed Friday evening starts production Monday morning.

Tracking your order

You'll get a confirmation email the moment you order, and a second email with tracking as soon as your package has a label. You can also check the status any time at our tracking page using your order number and email.

Tracking numbers sometimes take 24 to 48 hours to start showing scans after you receive them. A label that says "pre-shipment" usually means the package is in the carrier's hands but hasn't hit a sorting facility yet. If nothing has moved after three business days, email us and we'll look into it.

Orders with more than one item

Tees, crewnecks, and hoodies aren't always shipped from the same warehouse, so a mixed order may arrive in two packages on different days. You'll get separate tracking for each. Nothing is missing — the rest is on its way, and you're never charged extra for a split shipment.

Shipping costs

Rates are calculated at checkout based on your address and what's in your cart. You'll see the exact cost before you pay.

Getting your address right

Double-check your shipping address before you place the order. Once production starts we usually can't change it, and a package sent to a bad address comes back to us — at which point reshipping is on you.

If you catch a mistake immediately, email us right away with your order number. If we get to it before the order goes into production, we can fix it.

When something goes wrong

If tracking shows your package as delivered but it isn't there, check with your neighbors and your building's front desk first — carriers occasionally scan a package as delivered a day before it actually arrives. If it still hasn't turned up after 48 hours, contact us.

If tracking stops updating for more than a week, treat the package as lost and email us. We'll reship it. Our full policy on damaged, lost, and incorrect orders is on the Returns & Exchanges page.

Questions

Email support@peculiarpeopleco.com with your order number and we'll get back to you.